At The Maids Home Services we use an independent marketing research company (The MSR group) to survey our customers. They ask how satisfied customers are with our service. These calls are made everyday. They ask questions about specific aspects of the clean such as dusting, vacuuming, bathroom cleanliness and kitchen cleanliness. We also ask about arrival time and the customers' feelings about the cleaning team and the company. Lastly we ask about overall satisfaction. If you become customer (as we hope you will!) do not be surprised if you are called to ask your opinion of our service.
The testimonials below are direct quotes from our customers that were gathered by The MSR Group in their independent surveys.
Lynn M. 1/30/09
They do an excellent job. I have had other cleaning services in the past and they don't do a very good job. When I first hired them- I had to get rid of my other cleaning service because they broke things. The Maids clean things that I did not or would not have thought of to clean. They do a really good job.
Julia W. 1/26/09
They do what I want them to do. They come when I want them to come and they leave smelling good. Looks good!! Easy to work with. They ask me if this is the week that we do this or that.
Anonymous 1/9/09
They are effective. They do what they are supposed to do.
Janice R. 1/8/09
I think they do a good job. They come in- they do their work- they leave- and my house is clean when they leave. They do as good a job as anybody else. I've had other services and they do better than them.
Anonymous 1/7/09
They are very nice. They take the time to talk to me. I have the same team each time. They are just great. They show me some stuff to do. They are very quick and efficient. They are in and out and do a great job. I like them personally. We don’t have a set time- but they were here just like they said. They are very punctual.
Josh S. 1/6/09
They are reliable- dependable- and they are just so easy to do business with. I look forward to their visit.
Delores P. 1/6/09
I rate the Maids so highly because they are consistent in their work. They are always on time. I get the same team 98% of the time- and they do an excellent job of cleaning.
Lynette H. 12/19/08
They are consistent- flexible- and reliable. The value of cost is worth it. They are courteous- dependable and reliable. I've been trying to find a service for the last 7 years and I found them. This is my team.
Alice M. 12/3/08
They're very efficient- very prompt and courteous. They're amazing.
Carol H. 12/2/08
I have never had a problem. I have used other services and I am only happy with the Maids. It's a pleasure to come home- and see the work that's been done. The quality of their work- I am extremely happy with it. The house is always neat and clean! I am very satisfied with the Maids.



